RGH Converting homepage displayed on laptop with green studio lighting

RGH Converting

Building a brand that performs

Project Overview

We helped RGH move from an outdated, low-performing website to a clear, audience-focused digital experience built for visibility, engagement, and long-term growth.

CLIENT
RGH Converting
INDUSTRY
Status
Live
Target – What We Discovered

Understanding the challenge. Every TRACK project begins with understanding.

We started with a collaborative TRACK Workshop involving key members of the RGH team. The goal was to uncover their real business challenges and digital opportunities, getting to the heart of what RGH’s customers truly value.

From this session, we crafted the TRACK Playbook and defined a clear strategic direction across website UX/UI, design, and gamification, as well as digital marketing areas including SEO, PPC, Email Marketing, and Social Media.

  • Underperforming Website

    Low traffic and zero measurable leads

    RGH’s existing website was not performing: minimal traffic, poor visibility, and no measurable leads.

  • Ineffective Advertising

    Google Ads lacked targeting and ROI

    Google Ads were underdelivering, and campaigns lacked targeting precision.

  • Misaligned Messaging

    Talking about products instead of solving problems

    The brand was focused too heavily on products and materials rather than problem-solving, which is what their audience actually cares about.

Outcome

A new strategic foundation, focused on shifting RGH’s positioning from product suppliers to industry problem-solvers.

Reach – Work Completed

Creating a clear direction

Once we defined the audience and objectives, we mapped out a strategy to reach RGH’s two key audiences.

  • Audience & SEO

    Define target audiences & SEO strategy

    1. Buyers looking for a reliable supply and fast turnaround.
    2. Engineers seeking technical detail, precision, and trust.

    Developed a new SEO strategy to optimise for both audiences.

  • Digital Marketing

    Integrated digital marketing plan

    Planned an integrated digital marketing approach spanning PPC, Email, and Social Media.

  • Content

    Content built for E-E-A-T

    Crafted a content plan structured for E-E-A-T (Expertise, Experience, Authoritativeness, and Trustworthiness) to maximise organic visibility.

Outcome

A cohesive strategy ready to drive visibility, attract the right traffic, and position RGH as a go-to converting manufacturer in their industry.

Attract – Brand & Visual Transformation

Building a brand that connects

To attract and engage visitors, we rebuilt the RGH brand from the inside out.
Refined Brand Strategy

Delivered a brand strategy distillation that focused on problem-solving over product selling.

RGH Converting logo on a black background with dotted wave pattern
Refreshed Visual Identity

Created a refreshed visual identity that conveys quality, confidence, and expertise.

Brand messaging description for RGH Converting
RGH Converting email marketing designs shown on desktop and mobile
Authentic Brand Imagery

Conducted an on-site photography and video shoot, capturing real people, processes, and spaces to humanise the brand.

Brand tone of voice guidelines for RGH Converting
Unified Brand Voice

Refined tone of voice and content to reflect clarity, trust, and precision, consistent across web and marketing touchpoints.

Worker operating machinery at RGH Converting factory in black and white

Outcome

A visual and verbal identity that feels authentic, professional, and people-focused, built to resonate with engineers and buyers alike.

Convert – Website Development

Designing and developing for performance

With the strategy and visuals in place, our next step was to design and build a website that performs.
RGH Converting gamification feature displayed on tablet mockup
Bespoke Website

Designed a bespoke website built entirely around RGH’s customer journey.

MacBook Pro on a wooden table displaying a website inbox
Gamified User Experience

Introduced a gamified user experience tool allowing visitors to identify themselves (buyer or engineer) and select their industry, guiding them to relevant case studies, insights, and service pages.

iPad Pro on textured fabric and wood displaying a website layout
RGH Converting website homepage displayed on a tablet
SEO Best Practice

Structured all on-page content for SEO best practice and user intent alignment.

Construction worker holding an iPhone displaying a mobile website
WordPress Website

Built a fully custom WordPress website engineered for speed, scalability, and performance.

RGH Converting mobile website displayed on an iPhone in hand

Outcome

A dynamic, data-driven website ready to launch, built not just to look better, but to perform better.

Keep – Next Steps

Setting up for sustainable growth

With the new RGH website live, we began a full rollout of digital marketing campaigns across SEO, PPC, Email, and Social Media, supported by MWB’s ongoing Website Support and Performance Plan.

  • Performance optimisation

    Driving traffic and conversions post-launch

    Ongoing optimisation to improve website performance, increase traffic, and lift conversion rates through continuous testing and refinement.

  • Data-Driven Insights

    Continuous tracking and reporting

    Detailed analytics and reporting to monitor performance in real time, enabling informed decisions and responsive marketing.

  • Long-Term Partnership

    Sustainable growth partnership

    Our partnership goes beyond launch, focusing on continuous improvement, strategic scaling, and long-term business growth.

Outcome

RGH now has a platform and digital strategy built to grow, not just exist.

Predicted Results

“A partnership that finally gave us clarity and direction”

“Working with MWB has been a completely different experience from any agency we’ve partnered with before. The TRACK workshop gave us clarity on our audiences, our messaging, and how to position the business in a way that truly reflects who we are. The team have guided us through every step with honesty, expertise, and a real understanding of our world. The new site already feels like a huge step forward for RGH, clearer, more professional, and built to support our long-term growth.”
+120% expected increase in organic visibility
Driven by a fully optimised site structure, SEO-led content, and technical improvements missing from the previous website.
David standing in front of the RGH Converting logo in black and white
David Hildrow @ RGH
David standing in front of the RGH Converting logo in black and white
Up to 60% more qualified traffic
With improved UX, clearer user journeys, and targeted landing pages for engineers and buyers, the site is expected to attract significantly more relevant visitors.