Franchise websites

Franchise website design that works for every location

A franchise website has a harder job than most. It has to sell the brand to customers, recruit new franchisees and give every location its own presence, all without the brand drifting from one page to the next. We design and build franchise websites that do all three, on a platform your head office stays in control of.

What a franchise website has to do

One website, three audiences

  • Customers
    Customers

    People looking for a local service want to find their nearest location quickly, see accurate details and book or enquire without friction.

  • Recruitment
    Prospective franchisees

    The people you want to recruit judge your brand by its website. They need a clear, credible route to understand the opportunity and start a conversation.

  • Network
    Your network

    Franchisees need to update their own pages without breaking the brand, and head office needs confidence that every location is current and consistent.

The problems we solve

Where franchise websites usually fall down

  • Findability
    Locations that are hard to find

    If customers cannot find their nearest location in a few seconds, they find a competitor instead. We build location search around how your customers actually look, by place, service or name.

  • Brand
    A brand that drifts

    When every franchisee edits freely, the brand fragments. We set structured editing permissions so franchisees control what they should and head office protects what matters.

  • Local search
    Local search left to chance

    Each location needs to be found in its own area. We build the site structure for both national and local search from the start, rather than bolting it on later.

  • Accuracy
    Out of date information

    Timetables, prices and contact details go stale fast across a network. Where you have a central system, we connect to it so the website updates itself.

Stagecoach Performing Arts website homepage shown on a laptop

Built on WordPress Multisite, deliberately

We build franchise platforms on WordPress Multisite because it suits the way franchise networks work. Every location gets its own site, all sharing one design system, one codebase and one set of controls.

Head office manages the brand centrally, franchisees manage their own content, and adding a new location takes a fraction of the effort of building a new site.

What that gives you

  • A microsite for every location, consistent by design
  • Editing permissions set by role, so the brand stays protected
  • Central updates that roll out across the whole network
  • Location search and local SEO structure built in
  • Integration with booking, CRM or franchise management systems where needed
  • Case study
    Stagecoach Performing Arts

    We rebuilt the Stagecoach platform as a scalable WordPress Multisite system supporting hundreds of franchise microsites. Parents can now find classes by location, class type or school name, live booking data keeps schedules accurate, and franchisees have structured, brand-safe editing.

  • Website
    Drama Kids

    We designed and built the Drama Kids UK website for the brand and its network of local studios.

How we work

It starts with a TRACK Workshop

Every project begins with an in-person TRACK Workshop with your head office team. We agree goals, audiences and what success looks like before any design or build decisions are made. For franchise brands, that means getting the balance right between central control and local flexibility, and between customer journeys and franchisee recruitment.

MWB website with Think outside the screen tagline on MacBook

Find out where your franchise website is losing customers

We will review your current website and tell you exactly where the gaps are, what is missing and what it would take to fix it.

FAQS

Franchise website questions